FAQ & POLICIES
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-Check-in is after 4pm.
-Check-out is before 10am.
-Let us know if you need early check-in or late check-out and we will do our best to accommodate you.
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Full Bathrooms
Holly House - 2
Willow House - 1Parking
Holly House - Free parking on premises, street parking available
Willow House - free parking on premisesLaundry
Holly House - in unit washer/dryer
Willow House - No laundry access but exceptions can be made for longer staysClimate
Holly House - Central Heating and A/C, supplemental window A/C units in Summer
Willow House - Central Heat and A/C, supplemental window units provide heating and cooling year roundGeneral Amenities:
Hair dryer
Towels, bed sheets, soap, and toilet paper
Hangers
Bed linens
Iron and ironing board
Roku HDTV with Hulu
Security cameras on property
Smoke alarm/ Carbon monoxide alarm
Fire extinguisher
First aid kit
Wifi
Refrigerator
Microwave
Pots and pans, oil, salt and pepper
Dishwasher
Oven
Coffee maker: drip coffee maker (single serve accepts K-cups and has an insert for grounds (BYO))
Toaster
Pets allowed
Assistance animals are always allowed
Self check-in with smart lock
Long term stays allowed (28 days or more)
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While we hope you don’t have to cancel your stay, we understand that life happens. Receive a full refund for cancellations up to 30 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.
Full refund within 24 hours of booking if more than 7 days before scheduled check-in.
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Full payment is due at the time of booking.
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Before a booking is confirmed, guests will be prompted to complete the Guest Verification process. This is available at the end of the booking sequence or in a separate email from our booking platform Hospitable. You will be asked to verify a few details, upload an accepted form of ID, and take a selfie to confirm the details align.
Guests will also be emailed a Guest Agreement which details the house rules and expectations. You are able to sign this document virtually.